Commonwealth Bank


The Company The Commonwealth Bank is Australia’s leading provider of integrated financial services and is one of the largest listed companies on the Australian Stock Exchange. They employ 52,000 people in Australia, New Zealand, Europe and the Asia Pacific.
The Challenge While Commonwealth Bank already had detailed training system in place for their employees, they recognized the need for a more specialised solution to manage their contractor inductions. It needed to work seamlessly across their 1100 plus sites and cater for around 5000 contractors each year.
The Solution Rapid Induct provided a customized version of our Rapid Contractor prequalification and contractor pays functions to provide Commonwealth Bank with an integrated contractor management and training package where inductions are paid directly by the contractor. With so many stakeholders the implementation process was highly managed by Rapid Induct which ensured a co-ordinated roll out over three months and 100% compliance within that time.

"Pre and post implementation consultation was provided throughout the project by Rapid Induct and we found this advice to be professional, knowledgeable and valuable.
The software itself is easy to use, very comprehensive and robust. Their customer service division has showed a high level of attention to detail enabling the project to be implemented on budget, within the project timetable and with ease."

Julie Bishop OHS Manager CBA